“Personal Information” shall mean and include any information that relates to a natural person, which either directly or indirectly, in combination with other information that is available or likely to be available to a corporate entity, is capable of identifying such person and as may be defined under applicable laws.
1. COLLECTION OF PERSONAL INFORMATION:
We have several forms on our website which are used to collect contact information electronically with your consent. This is in order for us to help you with your requirements and requests. This information is collected when you search, surf through the website, fill the contact forms, give information while hiring our services, communicating with us via phone or email, access blogs on the websites
We do not collect any contact details unless you fill and submit any of these contact forms. We do not sell or disseminate any of this information to a third-party. If you have submitted your contact details by mistake, then please reach out to us to take the necessary measures and remove the details from our database.
2. METHODS OF COLLECTION:
b. Market Research: You may be invited to participate in market research surveys conducted by us or on our behalf for our own internal business purposes and also market research surveys conducted by or on behalf of third-party sponsors that commissioned the survey. For some surveys, you may be asked to provide personal information for re-contact (e.g., by e-mail or phone) or payment fulfilment purposes.
c. Information and Registration Forms: From time to time, we may offer you the opportunity to receive additional information or services from us or from third parties, including our advertisers or to register to attend live events, either in-person or via livestream. If you wish to participate in such opportunities, you may be asked to provide personal information to fulfil the request.
4. LOG FILES
Codvo follows a regular log file utilisation method which records and monitors the visitors as they visit our website. The information recorded includes the browser type, Internet Protocol (IP) addresses, Internet Service Provider (ISP), reference/exit pages, date and time stamps, and the number of clicks are included in the information collected by log files.
They are not linked to any personally identifiable details. The information aims to determine patterns, manage the website, monitor the movement of users on the website, and collect demographic information.
5. SHARING, TRANSFER AND DISCLOSING PERSONAL INFORMATION
Codvo use other companies, agents, or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure, and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your Personal Information or other information. We do not authorize them to use or disclose your Personal Information except in connection with providing their services. We may share your Personal Information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities, in connection with your use of the website.
6. SECURITY OF PERSONAL INFORMATION
We shall try to take all precautions to protect the Personal Information both online and offline. We will try to protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We have standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action. Some of the safeguards we use are firewalls and data encryption and information access authorization controls. Only user passwords are encrypted and stored because generally users use the same password on multiple sites, to prevent any kind of theft, piracy, or unauthorized access.
7. RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL INFORMATION
i. Delete Information: You can ask us to delete or remove all or some of your private information (e.g., if it is no longer necessary to provide services to you).
ii. Alter or Correct Information: You are not permitted to change or delete your mobile number and email address provided to Codvo. You can modify any of the other private information. In some situations, you can also ask us to change, revise, or fix your data, particularly if it is incorrect.
iii. Object to, or Limit or Prohibit, Use of Personal Information: You can request us to avoid using all or some of your Personal Information (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal information is incorrect or unlawfully held)
iv. Right to Access and/or Get Your Personal Information: You can request us for a copy of your personal information and ask for a copy of your personal information in machine-readable form.
v. Unauthorised Use: If you gain knowledge of any breach or unauthorised use of personal data of Codvo or any of its users, you shall immediately notify Codvo at firstname.lastname@example.org.
vi. Protection of Personal Information: It shall be your responsibility to use the website only to receive the services you have signed up for and to safeguard your Personal Information such as user ID, password, mobile number, email address etc., from unauthorised use. Do not disclose your user credentials to any person and do not leave your device unattended. Codvo is not and shall not be liable for any harm arising from or relating to the theft of your Personal Information that is under your control, your disclosure of your Personal Information, or the use of your Personal User Information by another person or entity.
8. RETENTION OF PERSONAL INFORMATION: Codvo may keep and retain the Personal Information as long as reasonably necessary taking into consideration the need to answer queries or resolve problems for the services, any other essential communications with us or for the purpose of legal compliance as per the applicable laws. Codvo will honour your request in case you need your personal data to be deleted at any time and can be done by writing to us at email@example.com.
9. THIRD-PARTY PRIVACY POLICIES
Your browser options allow you to choose to disable cookies. More comprehensive information on cookie management for various web browsers can be found on the respective websites of the browsers.
10. GRIEVANCE REDRESSAL
Any complaints, abuse or concerns with regards to the use, processing and disclosure of information provided by you or breach of these terms or any applicable law should immediately be informed to the designated Grievance Officer mentioned below:
Grievance Officer: Sudip Manna
Phone number: +91 85850 66466
You may also write to us at: firstname.lastname@example.org.
Cookies help us record anonymous, non-personal information (not including your name, address email address or telephone number) about your visits to this and other websites in order to measure advertising effectiveness. We may also collect non personal information about your visit to our Website, based on your browsing (click stream) activities. We use this information to understand and analyze trends, to administer the Website, to learn about user behaviour on the Website, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services and for the following purposes:
a. To verify your account and determine when you're logged to enable easy access to the Website.
d. To enable the functionality that helps us provide better services including storing preferences, know when you've seen or interacted with Website content and provide you with customised content and experiences.
e. To provide you with the best experience possible. Cookies help us route traffic between servers and understand how quickly the Website takes to load for different people. Cookies also help us record the ratio and dimensions of your screen and windows and know whether you've enabled high-contrast mode, so that we can render our Website correctly.
12. CONTROL OF INFORMATION
If you disable the cookies that we use, this may impact your experience while on the Website, for example you may not be able to visit certain areas of the Website or you may not receive personalised information when you visit the Website. You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of many websites.
Write to us at: email@example.com