Case studies

Built Water Utility Management Platform with Real-time Data and Analytics for a Government Agency

About the client

The client is a government agency responsible for the management and supply of water resources to a large metropolitan area in Asia.

With an extensive network of water treatment plants, pumping stations, and reservoirs, the agency caters to the water needs of millions of residents and industries in the region.

Overview was engaged by the client to develop an end-to-end city-wide water management system that would leverage Industrial 4.0 technologies to enhance operational efficiency, reduce costs, and improve the overall management of water resources. The platform needed to integrate multiple data sources, provide real-time insights, and enable informed decision-making across the entire water management value chain.

Business Challenge

The client faced several challenges in managing water resources across a geographically dispersed and complex network of facilities. The existing system lacked the capability to provide real-time insights into water supply and wastewater treatment processes, leading to inefficiencies, delays, and increased costs. The lack of a centralized system made it difficult to manage incidents and respond to emergencies quickly.

Our Approach and Solution

The team worked closely with the client to understand their requirements and design a comprehensive solution that addressed their challenges. The team deployed an integrated water management operations center that presented data from multiple sources in a single-pane-of-glass software environment. The platform provided a 360-degree view of the water management process, from city zones to plant and equipment levels.

The platform included a range of features, including slide-view dashboards, incident management, and alarm thresholds, live location feeds, and remote-control panels for field equipment. The dashboards provided real-time insights into water consumption, recycled water, energy, and chemical treatment costs, and other key performance indicators.

Tech Stack


Business Impact

The deployment of the water management platform had a significant impact on the client's operations, improving efficiency, reducing costs, and enhancing decision-making capabilities.
The platform provided a centralized view of water management operations, enabling the client to quickly identify and respond to incidents, reducing downtime, and minimizing the risk of supply disruptions.
The platform's real-time data and analytics capabilities enabled the client to optimize water treatment processes, reducing energy and chemical treatment costs while improving water quality.
The platform's ease of collaboration and informed decision-making capabilities also improved the client's overall operational efficiency, enabling them to make data-driven decisions that positively impacted their operations.

In conclusion, the team successfully deployed an end-to-end city-wide water management platform that leveraged Industrial 4.0 technologies to improve the client's operational efficiency, reduce costs, and enhance decision-making capabilities. The platform's 360-degree view of water management operations, real-time data and analytics capabilities, and remote control panels for field equipment, enabled the client to optimize their water resources management, reduce costs, and enhance the overall reliability of their water supply network.