A leading provider of advanced gas and isotope analysis solutions supports diverse industries including environmental science, natural gas, and industrial applications. With a commitment to precision and reliability, they serve high-profile clients globally, ensuring seamless operations and data integrity in their critical applications.
The client faced several HR operational challenges:
- Disjointed Systems: Separate systems for HRIS, travel expenses, and policy management led to inefficiencies.
- Manual Processes: Time-consuming manual tasks impacted productivity and compliance.
- Lack of Integration: The absence of a unified platform hindered cohesive HR management and data utilization.
Key Issues:
- Fragmented HR processes across multiple platforms.
- Inefficiencies due to manual data entry and processing.
- Difficulties in maintaining up-to-date and compliant policies.
Codvo.ai adopted a comprehensive approach, beginning with in-depth requirement gathering and workshops with the HR team.
Implemented Solution:
- Unified Dashboard: A centralized dashboard provided admin oversight of all HR policies and processes.
- Custom Branding: Enabled the client to use their branding for a consistent look and feel.
- Comprehensive Views: Detailed views of policies, travel expenses, and HRIS data.
- Document Management: Streamlined document sharing, communication, and digital signing.
- AI Integration: Leveraged AI for predictive analytics and automation of routine tasks.
The solution integrated the following technologies:
- Prisma ORM: For efficient data management.
- Hello Sign: For dynamic digital signatures.
- Novu Integration: For notifications using SNS, SES, and Firebase.
- Stripe Integration: For seamless payments and invoicing.
- NeoChat Integration: For enhanced internal communication.
- Modular Approach with NestJs: For scalability and flexibility.
The tech stack included Prisma ORM, Hello Sign, Novu, Stripe, NeoChat, NestJs, and AI technologies for machine learning and natural language processing.
-Reduced Turnaround Time: Policy generation turnaround time was reduced by 50%.
-Enhanced User Satisfaction: Improved document management and communication led to higher user satisfaction.
-Increased Efficiency: Immediate notifications and streamlined processes reduced delays.
-Improved Communication: Real-time chat functionality enhanced communication within the HR team and with employees.
-High Customer Satisfaction: Achieved a Customer Satisfaction (CSAT) score of 10/10, reflecting the platform's success.
